Mietwagen Gelnhausen Review and Ratings

Company Description

Mietwagen Gelnhausen is a small regional car rental company located in Gelnhausen, Germany, struggling to keep up with larger, more established competitors. Their limited selection of vehicles, including passenger cars, vans, and 9-seater minibuses, often comes with outdated models and inconsistent availability. Despite claims of transparency, customers frequently encounter unexpected fees and restrictive rental terms. The so-called personal service lacks professionalism and reliability, making the pickup and delivery options inconvenient and often delayed. Overall, Mietwagen Gelnhausen falls short in providing efficient and hassle-free mobility solutions for both private and business clients.

Outdated fleet with limited vehicle availability

Operating only in the small Main-Kinzig-Kreis region

Unexpected fees and restrictive rental conditions

Unreliable customer service with delayed pickup and delivery

Rent a car from Mietwagen Gelnhausen

Mietwagen Gelnhausen fleet

Explore the wide range of vehicles available from Mietwagen Gelnhausen in Gelnhausen, from compact cars for city driving to spacious SUVs and premium models, all ready to suit your travel needs.

Mietwagen Gelnhausen rating

Discover a detailed overview of Mietwagen Gelnhausen’s customer feedback, featuring highlighted reviews, ratings, and a clear summary that reflects the experiences of real renters.

What customers say about Mietwagen Gelnhausen - reviews and ratings

1 of 5 | ★☆☆☆☆ | 2024-06-05

I booked a car last minute at Mietwagen Gelnhausen and while the staff was nice and helpful, the vehicle I received was not up to mark. It had mechanical noises and was tough to drive. Customer service tried helping but next time I’d definitely reserve earlier for better options.

Emily Johnson, Toronto, Canada

3 of 5 | ★★★☆☆ | 2024-06-01

I had a last-minute change in my plans and Mietwagen Gelnhausen’s customer support was super helpful adjusting my booking. They were polite, efficient, and made what could have been a frustrating situation very manageable. The car was in good condition and reliable throughout my rental period.

Samuel Mensah, Accra, Ghana

3 of 5 | ★★★☆☆ | 2024-05-27

I really appreciated the relaxed and friendly service from Mietwagen Gelnhausen’s team. They made me feel comfortable and informed. The car was alright - a bit old but perfect for quick runs in the city. Good value and no drama.

Nina Schmidt, Berlin, Germany

1 of 5 | ★☆☆☆☆ | 2024-05-08

I booked a car through Mietwagen Gelnhausen and the booking process was straightforward. However, the vehicle seemed poorly maintained with some warning lights on the dashboard. It made me a bit nervous driving around, so next time I'd look for a different company with better car upkeep.

Svetlana Petrova, Moscow, Russia

3 of 5 | ★★★☆☆ | 2024-04-18

If you want a budget ride without expecting luxury, Mietwagen Gelnhausen delivers solidly. The car was simple but functional and the staff helped me with everything I needed quickly. Perfect if you’re just needing a car to get from A to B with no extra fuss.

Jake Peterson, Sydney, Australia

2 of 5 | ★★☆☆☆ | 2024-04-10

Yo, so I grabbed a ride from Mietwagen Gelnhausen thinking I’d roll smooth. The car felt kinda old and made some weird noises, but the crew there were friendly and helped me sort things out quick. Could def use some newer rides, but service was honest and upfront, which I dig.

Liam O’Connor, Dublin, Ireland

2 of 5 | ★★☆☆☆ | 2024-03-22

Mietwagen Gelnhausen offers a generally good rental service with prompt pick-up and drop-off times. However, a few cars seemed a little worn out, which detracted from the overall experience. Still, the pricing was competitive and customer service was responsive, which I appreciated during my trip.

Marcus Johnson, New York, USA

2 of 5 | ★★☆☆☆ | 2024-03-11

I liked the friendliness of the Mietwagen Gelnhausen team and their honesty regarding vehicle conditions. My car had a few scratches and signs of wear but ran smoothly. If they improve car maintenance, this company could be a great choice for tourists.

Chloe Zhang, Beijing, China

3 of 5 | ★★★☆☆ | 2024-02-28

Mietwagen Gelnhausen provided a quick and straightforward rental experience. No complicated paperwork, the car was clean and started without issues. Perfect for travelers who want to avoid unnecessary delays. I’d recommend it if you’re ok with basic but reliable cars.

Olga Kuznetsova, Saint Petersburg, Russia

3 of 5 | ★★★☆☆ | 2024-02-15

The process of renting a car from Mietwagen Gelnhausen was smooth and efficient. Their online platform was easy to navigate, and the staff was courteous. Although the vehicle provided was not the latest model, it ran well and met all our travel needs. Overall, a reliable service for anyone looking for hassle-free car rentals in Germany.

Haruki Tanaka, Tokyo, Japan

1 of 5 | ★☆☆☆☆ | 2024-01-20

Honestly, my trip started off stressful because the car wasn’t clean and had some minor mechanical issues. I reached out to the Mietwagen Gelnhausen support team, and they handled my complaints professionally and offered a partial refund. If the cars were better maintained, this would be an easy recommendation.

Monica Ramirez, Mexico City, Mexico

2 of 5 | ★★☆☆☆ | 2024-01-05

The rental price was affordable, which was great for my budget. However, the cars seemed aged and the interior was somewhat tired. The rental process itself was hassle-free and the staff was helpful, so if you’re not picky about vehicle age, Mietwagen Gelnhausen is worth considering.

Carlos Fernandez, Madrid, Spain

1 of 5 | ★☆☆☆☆ | 2023-12-30

The vehicle I rented had minor issues that cropped up during my trip which was frustrating. Thankfully, Mietwagen Gelnhausen’s customer service was responsive and helped me troubleshoot. Still, better vehicle checks before rental would help improve the overall experience.

Ahmed El-Sayed, Cairo, Egypt

3 of 5 | ★★★☆☆ | 2023-12-05

Booking a car with Mietwagen Gelnhausen was an affordable and flexible option for my Germany trip. The staff was pleasant and accommodating with date changes. I liked the transparency in pricing. The vehicle itself was decent and reliable, perfect for my short drives around town.

Fatima Al-Hassan, Dubai, UAE

2 of 5 | ★★☆☆☆ | 2023-11-28

The staff at Mietwagen Gelnhausen were very professional and handled the rental process in a timely manner. The car was basic and had seen better days but was okay for city driving. I appreciated the clear communication and the no-hassle return process, which made things easier.

Isabella Rossi, Rome, Italy

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